Although we are incorporated
as G2Web, Inc., SeatData.com is not a major corporation. We are three
part-time guys who are trying to make the sporting event web environment
the way we think it should be from a fan’s perspective. We ask for
membership dues to help cover the enormous costs associated with the site.
All money received goes into bringing you more features. We take personal
pride in what we do.
affiliated with any venues, sports franchises or professional sports leagues
(NBA, MLB, NFL or NHL)?
SeatData.com is not
affiliated, in any way, with these sports entities. In fact, it is our
disassociation with them that is the impetus for the site. They sometimes
need to compromise fan’s interests for business reasons, whereas
we are fans. With that said, we look to enhance what they do,
not replace it or compete with it.
I pay for a membership? Aren’t photos available for free from other
websites, specifically the sports teams’ home websites?
Our ultimate goal
is to be the portal for sports venue seating information. We
have found that most venues have photos from their venue seating sections.
Most of these are either too small to be of use, or are buried so deeply
in their respective websites that it’s difficult to navigate to
them. We have created SeatData.com to be a one-stop site for this information.
In addition, membership allows photos from venues to be displayed at unprecedented
resolutions for these types of pictures. We have found that, at high resolution,
you can really get the true sense of what your seating view will be at
the game. These high-resolution pictures cost a great deal of money to
serve because of their file size, which is why the venues cannot offer
them to you. We charge a reasonable membership fee to recuperate these
expenses, which will assure that the site is continually updated with
new venues and quality improvements on the existing ones.
How much does
a membership subscription cost?
The cost to become
a member is currently a single, annual payment of $9.95. This gives you
one full year of access to our site regardless of when or if you cancel
your subscription. If you choose not to cancel your subscription, Paypal
will automatically deduct another payment on your subscription’s
anniversary. Even if our price goes up, your price will stay the same
as long as your subscription is current. If you are uncomfortable with
an automatic renewal, simply cancel your subscription immediately after
signing up and you will not be charged. We are not in the business of
scamming or trying to fool our customers. We refund all reasonable requests.
I have to use Paypal?
If you want
to use any kind of credit, the answer is yes, at least for now. Great
consideration was taken before we decided to use Paypal to handle our
subscriptions. First and foremost, it meant that we didn’t have
the responsibility of caretaking your confidential credit information,
a concern we took very seriously. Paypal is now owned by Ebay, one of
the world’s largest corporations. Your personal data are extremely
safe with them. We realize that people may have had a bad experience with
Paypal in the past, or just simply don’t like or trust them, but
we have not yet heard of a single complaint about them from any of our
current customers. We are considering accepting credit payments ourselves
as an additional option, but haven’t as yet done so. We will, however,
accept money orders made out to:
3242 Ripplerock Lane
Stockton, CA 95206
only want to sign up for one year or I want to just cancel my subscription.
membership subscription will automatically renew after one full year.
For those who do not want to be automatically renewed, it’s a simple
matter of canceling the subscription through PayPal. If you would like
to cancel your subscription, log in to your PayPal account and go to the
"History" subtab of the "My Account" tab. Choose "Subscriptions"
from the pull-down "Show" menu and press the "Submit"
button. Choose this subscription, and click on its "Status."
You will be taken to a Transaction Details page from which you may cancel
your subscription. Cancelling your subscription will immediately stop
all future scheduled payments for this subscription. However, your SeatData
membership will still be active for one full year from the last subscription
payment. It is recommended that if you only want to sign up for one year,
cancel your subscription immediately after you sign up. This will not
affect your year-long membership and you won’t have to remember
to cancel a year later.
signed up for membership, but I can’t login.
We have found
that most login issues are a result of some confusion after the Paypal
process is complete. You should have been returned to SeatData.com to
create your login and password. Our automated system checks new memberships
and sends out a confirming e-mail to new members within 15 minutes of
sign-up. If you did not get redirected to the member login and password
creation page after Paypal, check your e-mail for your login and temporary
SeatData.com have photos from every section of every MLB, NFL, NHL &
We have better
than 90% coverage, with respect to photos from venue sections. Areas that
are not covered were due to sections that were inaccessible (like club
sections or sections closed for a particular game), changed or added sections,
or the photo quality was poor enough that we did not want to use it. A
good majority of the venues do have photos from every seating section.
When the actual photo from a given section is not available, it is substituted
with a reasonable alternative. In these cases, you’ll see an asterisk
next to the section number heading and below the picture will be an explanation
of the difference between the photo shown and the section it is representing.
For a list of photos that are missing, to the best of our knowledge, please
open the following: coverage.txt
SeatData.com have seat & row detail information for seating charts?
We are currently
collecting this information and soon will post it for members only. This
will be in place for several NFL venues in fall of 2003, with more added
as we complete each venue. Priority is being placed on the more popular
venues first. Giant Stadium is now complete, and Gillette Stadium and
Texas Stadium will be finished soon.
is there a SeatData.com logo and copyright notice on all photos and seating
there is a faction of the internet community that steals content and presents
it as their own. We are forced to protect ourselves otherwise they would
have the same content we would have without spending any effort or expense
to get it. Our branding is one of the most important steps we can take
to ensure our survival. We would prefer not to do this, but the site would
be gone as quickly as it took to copy images if we do not. As to the degree
of intrusion, these are judgment calls we had to make, and we felt we
needed to err on the side of caution, or everybody loses. We feel that
the marks do not interfere with the function of the photo, only its beauty.
If you would like to get only a few unmarred pictures for a specific purpose,
please feel free to contact us.
quality: Why are there people in the photos?
We feel strongly
that the true value of our pictures is that they were taken under game
conditions. Some stadiums have beautiful renderings that have absolutely
no feel to them. The imperfections of our pictures give the photos life.
They are what you would see if you went to the game. You don’t buy
tickets to a rendering.
quality: Some pictures have shadows that make it hard to see clearly.
that this is another important quality of the photos. The shadows that
occur are exactly what you would get if you attended a game just as we
have. Use the shadows as additional information. The purpose of the photo
is not to frame it, but for it to be realistic. For this reason, we tried
not to doctor the photos in any way.
quality: The picture is blurred, too dark, and/or tilted.
We have made
every effort to avoid these problems, but we are amateur photographers,
and we had to take the photos in a game atmosphere. That means people
are in the way, the lights are turned off, it is raining, etc. We suggest
that you examine the stadiums that most appeal to you and get a feel for
the type of day we experienced before making any decisions. In most cases,
we had only one chance to take the photos without incurring great expense.
A few photos have been posted that are below our quality standard; plans
are in the works to correct these as soon as possible. Our judgment is
that a questionable picture would be more useful than none at all.
will SeatData.com cover concert venues or concert configurations of existing
Due to the
difficulties obtaining photos at concert venues, it is not planned to
have photo coverage of concert venues or concert configurations of the
venues we cover for professional sports. We do, however, plan to have
seating chart coverage for concert configuration of the venues we covered
for professional sports. Beyond that, we plan on gradually adding seating
chart coverage for concert-only venues as well.
will SeatData.com cover college sports?
does not have immediate plans to cover college sports, however, when we
are in cities with major college sports venues, we are making attempts
to cover some of these. With the continual changes in venues of the four
major sports we cover, we simply don’t have the resources at this
time to assure full college sports coverage.
frequently is SeatData.com updated with new venues, changes or corrections?
For new venues,
we make every attempt to visit these at the first or second game it is
open. In some rare instances, we may be delayed by a few weeks. Once a
venue has been covered, it typically takes one to two weeks before the
photos are posted on the website. The seating charts are added as soon
as we create them based on availability of the information. Beyond new
venues, we frequently update the website for venue name changes, corrections,
found an error in a seating chart or the wrong photo is posted. How can
I let SeatData.com know about this?
we have painstakingly checked our work, we do find that errors are reported
to us every now and then. We strongly encourage our users, whether members
or not, to e-mail us at firstname.lastname@example.org if any issues are found
with our content. Our aim is to be the most thorough and complete site
for professional sports venue seating and we couldn’t do this without
the help of the users of our site.
SeatData.com sell tickets to sporting events?
does not sell tickets, however, we do have affiliations with ticket brokers.
These are found by the links below each seating chart. When looking at
a particular event, the links will take you to the filtered list of tickets
available from these brokers, making your ticket search easier. Look for
incredible updates to this ticket- searching capability in the near future!
I use the photos and seating charts for my own purposes, like creating
ads on Ebay?
We do not
restrict the use of our photos and seating charts provided the SeatData
logo and copyright notice are not covered or cropped out. We have an Ebay
Ad Creator feature, which is a great tool for creating powerful ads for
selling tickets. It is highly recommended that users try this new feature.
It is available via a link below each section photo.